My cancellation policy is non-refundable. If the guest has cancelled the booking, how will I get the payment? : Go-MMT Partner Community

My cancellation policy is non-refundable. If the guest has cancelled the booking, how will I get the payment? Print

Created by: Ingommt

Modified on: Thu, 25 Jun, 2020 at 12:54 PM

You will get payment in such cases, based on your cancellation policy. If a guest has cancelled any booking/reservation within a period of free cancellation, you will not get any payment, however, if the booking is non-refundable, you will get the payment like you get for your other bookings. You can check the payment status against every booking under the 'payment status' section.

Click here to check.

Ingommt is the author of this solution article.

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My cancellation policy is non-refundable. If the guest has cancelled the booking, how will I get the payment? Print

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