Go-MMT Partner Community

Payment Account Details 0

Payment Information 5

• How do I access my payment information on InGo-MMT Extranet?
• What information can I find in the booking details table?
• How can I see the detailed breakdown of a specific booking's payment?
• How can I access my booking voucher?
• How can I search for a specific booking's payment details?

GST & Invoices 6

• Can I partner with MakeMyTrip and Goibibo if my property is not GSTN registered?
• Am I liable to give GST invoices to the guests?
• What are the mandatory fields required on a tax invoice?
• Why do MakeMyTrip and Goibibo charge 18% GST on commission even if the sell price of the property is less than 1000?
• At what price should I raise the invoice to the guest?

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Virtual Credit Card (VCC) 3

• How can I charge a Virtual Credit Card (VCC)?
• How can I set a password for the Virtual Credit Card (VCC)?
• When can I charge the Virtual Credit Card (VCC)?

TDS & TCS 12

• What is TCS?
• How I will get the credit for the TCS amount which Goibibo and Makemytrip deduct?
• Why is additional component of TDS getting deducted against the bookings?
• Will TCS also be deducted along with TDS?
• Will TDS be deducted if I don’t have a PAN card?

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Domestic Payments 1

• I want to receive payment after check-in of a booking. Is it possible?

Invoices 0

Tax 0

International Payments 0

Understanding Reviews & Ratings 10

• How can I see the guest reviews?
• How can I reply to the 'Guest Reviews'?
• Who can write a review for my property and are these reviews checked if they are genuine?
• Are all the reviews visible to the travellers trying to make a booking?
• Can I request for deleting a specific review?

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Improving Your Reviews 0

Request Review from In-Stay Guests 5

• How do I enable the "Request Review" feature for my property on the Ingo-MMT Extranet?
• Can I customise the message that guests receive when I request a review?
• How often can I request a review from a guest during their stay?
• Will guests receive a reminder to submit a review if they haven't done so after receiving the initial request via the “Request Review” button?
• How will I know when a guest has submitted a review?

General information 5

• How can I change my 'Contact Details'?
• How can I set the 'Check-in' and 'Check-out' timings of my property?
• How can I add/ list my property on Google Maps?
• How can I update the address and locality of my property?
• How can I update the description of my property?

Photos 7

• How can I add photos of my property?
• How many photos of my property should I upload?
• How can I delete the 'photos' of my property which are no longer valid?
• How can I add a tag and add description to my 'photos'?
• How can I change the order of my photos appearing on my property page?

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Content Score 4

• What is the 'Content Score' of the property?
• How can I improve the Content Score of my property?
• There is no change to my content score. Why?
• How does my content score affect my listing?

Amenities 2

• How can I update amenities for my properties?
• How many amenities should I add to my listing for improving my 'Content Score'?

Channel Manager Settings 8

• What is a channel manager?
• How can MakeMyTrip and Goibibo help me choose a channel manager for my property?
• How can I map my property's channel manager with InGo-MMT Extranet?
• How can I check if my property is connected to the channel manager on the InGo-MMT Extranet or not?
• How can I integrate a channel manager that is not available on the InGo-MMT Extranet?

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Financial & Bank Details 12

• How can I update my Bank details on InGo-MMT?
• How can I update/change my PAN details on InGo-MMT?
• How can I update/change my GSTN on InGo-MMT Extranet?
• How can I update the TAN (Tax Deduction Account Number) on InGo-MMT Extranet?
• Is GST registration required for all properties?

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Settings 1

• How can I define the 'Child Age' on Ingommt?

Action Center 6

• What is Action Center?
• How does the Action Center work?
• Do I need to act on all the tasks highlighted in the Action Center?
• How can I access the Action Center on InGo-MMT Extranet?
• Can I access the Action Center via the Ingo Mobile App?

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Property Vibe 7

• What is the Property Vibe feature?
• Why should I connect my Instagram account with MakeMyTrip?
• How do I connect my Instagram account to my MakeMyTrip property listing?
• Is it safe to provide my Instagram login credentials on the InGo-MMT Extranet?
• What kind of content should I post on my Instagram account?

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Price Management 0

Inventory Management 8

• How can I update the inventory for my property?
• How can I update the prices for different rate plans?
• How can I update Extra Adult and Extra Child Rates?
• How can I block or stop receiving bookings for specific dates?
• How can I unblock the blocked inventory?

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Inclusions & Packages 4

• How can I create packages?
• How do I manage package availability, price, and restrictions?
• Can I edit the inclusions after creating the package?
• Can I reorder the package inclusions to be visible in a certain order to the guests?

Meal Plan based Linked Rates 4

• What is a linked rate and how does it work?
• How do I edit linkage rules?
• What if I need to update the child rate plan price?
• What if I want to go back to not using linked rates?

Booking Management 13

• How can I check the bookings that I have received for my property?
• How will I be notified of my bookings other than the Extranet?
• How do I get to know if I have received the booking from MakemyTrip or Goibibo?
• How will I get to know about the payment status of reservations that I have received?
• Where can I find all my booking vouchers?

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Communication with guests 7

• Can guests contact me even before booking my property?
• Can I chat with my guests?
• How can I contact guests who have already made a booking for my property?
• How can I initiate a chat with the guest?
• Can guests also initiate a chat?

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Coupons 3

• How can I apply a 'Coupon Discount'?
• How can I modify the 'coupon' running on my property?
• How will I get to know if my 'coupon' has expired?

VDI 0

Promotions 8

• What deals and discounts can I offer the guests ?
• How can I configure Basic Promotions on InGo-MMT Extranet?
• How can I configure Day Based Promotion on InGo-MMT Extranet?
• How can I apply Early Bird Promotion from the Ingo-MMT Extranet?
• How can I apply Last minute Promotion?

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Special Audience Promotion 2

• What are Special Audience Promotions & How can I apply?
• How can I customise any Special Audience Promotion?

MMTBlack and goTribe 6

• What is MMTBLACK and goTribe?
• Who are MMTBlack/goTribe customers?
• How will participating in MMTBlack/goTribe benefit my property?
• How can I enroll my property in the MMTBlack/goTribe programme?
• How can I track the performance of my MMTBlack/goTribe promotion?

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Sponsored Listing 24

• What is Sponsored Listing?
• What are the key features of Sponsored Listing?
• How do I get started?
• How many clicks should I buy?
• How will I know the timeline for my campaign based on the number of clicks I purchased?

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Sponsored Lising 2.0 17

• What is Sponsored Listing?
• How does a sponsored listing help?
• How do I get started with a Sponsored Listing Campaign?
• What is CPC?
• How is the new way of bidding better than purchasing packages?

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Guest Insights 0

Business Insights 0

Demand Insights 0

Getting first booking 0

Listing my property online 2

• How can I list my property with Goibibo & MakeMyTrip?
• How do I list my homestay or villa with MakeMyTrip and Goibibo?

Partnership model with Go-MMT 0

MyBiz - Corporate 7

• How can I start getting the corporate bookings from MakeMyTrip and Goibibo?
• Where can I find (myBiz) Corporate bookings or if there is any way to identify corporate bookings?
• How can I upload GST invoice on the extranet?
• Is there any specific format to upload the GSTN invoices?
• How can I share the Corporate Booking invoices over e-mail ID?

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Grow with Travel Agent Network 3

• What is myPartner?
• How can I start receiving bookings from travel agents listed on myPartner ?
• What are the key benefits for me if I participate in myPartner program?

Hourly Stays 12

• How can I create an Hourly Stay?
• How can I set Rates & Inventory, and Restrictions for Hourly Stays?
• Can I have different content for Hourly Stays bookings from the full day/parent room bookings?
• Will a customer be able to book an extra bed?
• What should be my Sell Rates for Hourly Stay?

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Hourly Stays Inventory Cut-Off Feature 6

• How can I use the Inventory Cut-Off feature?
• Can I change the Inventory Cut-Off settings?
• How will I know when the Inventory Cut-Off is reached?
• What happens if I need to enable hourly stays after the Inventory Cut-Off is reached?
• Is there a maximum limit for the Inventory Cut-Off setting?

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goSTAYS and MMT ValueStays Programme 6

• Who Is Eligible for the New "goSTAYS and MMT ValueStays" Programme?
• Why Should I Participate in the “goSTAYS & MMT ValueStays” Programme?
• How Can I Reap the Maximum Benefits of the “goSTAYS & MMT ValueStays” Programme?
• How Can I Track My "goSTAYS & MMT ValueStays " Performance?
• Can I Opt out of the “goSTAYS & MMT ValueStays” Programme?

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Daily Steal Deals 4

• What Are Daily Steal Deals (DSD)?
• How Will It Benefit Your Business?
• What Is the Eligibility to Participate in the Daily Steal Deals Promotions?
• How to Add Daily Steal Deals?

General Policies 6

• How is the guest notified about my property's 'Policies and House Rules'?
• What should be mentioned in the 'Hotel Policies'?
• How can I display my property under the Couple-Friendly segment?
• How can I inform my guests about 'keys collection', as I might not be available at the property?
• How can I define the 'Policies' and 'House Rules' for my property?

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Cancellation Policies 5

• How do I define the cancellation Policies?
• How can I create a separate 'Cancellation Rule' for any of my 'Rate Plan'?
• What are the benefits of offering 'Flexible Cancellation Policy'?
• What are the different types of 'Free Cancellation Policies'?
• What are Hotel Level, Rate plan level and Promotion level cancellation Policies?

Bank Details Policies 0

MakeMyTrip Foundation 1

• MMT Foundation

New to Working with Us 12

• How to log in to the InGo-MMT Extranet?
• How can I Reset the InGo-MMT Extranet password?
• How can I check the bookings that I have received for my property?
• How can I contact guests who have already made a booking for my property?
• Can I ask the guest for their arrival time?

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