Communication with guests

Can guests contact me even before booking my property?
Yes, our pre-booking chat feature allows guests to interact with you even before they book your property. Guests can initiate chat from the property Detai...
Tue, 29 Jun, 2021 at 5:56 PM
Can I chat with my guests?
Yes, the Guest Chat feature allows you to interact with the guests before or after they have booked your property.   Travellers can initiate a chat w...
Fri, 4 Jun, 2021 at 12:19 PM
How can I contact guests who have already made a booking for my property?
You can contact your guests using our guest chat feature. The feature allows both the hotelier and guest to initiate the chat.  If this feature is not a...
Tue, 29 Jun, 2021 at 6:00 PM
How can I initiate a chat with the guest?
You may initiate a guest chat following the below-mentioned steps.   Step 1: Login to the Ingommt Extranet-
Tue, 29 Jun, 2021 at 6:00 PM
Can guests also initiate a chat?
Yes, guests can also initiate a chat through the MakeMyTrip and Goibibo website or application. They can initiate a chat with you before or after booking y...
Tue, 29 Jun, 2021 at 6:00 PM
Will I be notified about guest chats?
You will be notified about the guest chats through email notifications and via  Ingommt mobile application. Additionally, you will receive reminders about ...
Tue, 29 Jun, 2021 at 5:59 PM
Can I reply to chats after the guests have checked out?
Yes, you can reply to pending chats until two days after the guests have checked out. This provision enables you to resolve all unattended guest queri...
Tue, 29 Jun, 2021 at 5:58 PM